SERVICE EXCELLENCE THROUGH CONTINUOUS SYSTEMS INNOVATION MONITORING AND EVALUATION (SECSIME)

To promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in government, Republic Act No. 9485, otherwise known as the Anti-Red Tape Act (ARTA) of 2007, was enacted.

In Sections 5 and 6 of the said Act, it particularly mandates all government agencies to regularly undertake evaluation and improvement of their transaction systems and procedures and re-engineer the same if deemed necessary to reduce red tape and processing time and to post their service standards called the Citizen’s Charter.

Furthermore, Executive Order (EO) No. 176, series of 2014 institutionalizes the Integrity Management Program, the national corruption prevention program of the government, which covers six dimensions or management systems that are linked together to enhance both individual and systems integrity. Its main objective is to reduce the level of corruption vulnerabilities, ensure integrity in the public sector and improve public’s trust and confidence in the government.

In commitment with the said policies, the DENR entailed at least five years of effort on the part of the concerned offices and personnel, particularly the members of the Citizen’s Charter Team (CCT), in order to contribute to the achievement of the ARTA and EO goals.

PENRO Marinduque