Republic of the Philippiness

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES

Kagawaran ng Kapaligiran at Likas na Yaman

PENRO - Marinduque

CITIZEN'S CHARTER 2020 - MIMAROPA REGION (1ST EDITION)

TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE

Purpose of Citizen's Charter

To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.

DENR Mandate

The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources.

Vision

A nation enjoying and sustaining its natural resources and a clean and healthy environment.

Mission

The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations.

In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:

LIST OF SERVICES
DENR REGIONAL, PENR AND CENR OFFICES
Administrative and Finance Sector (Internal and External Services)
R4B-AF-01 Issuance of Purchase Order/Letter Order/Contract for Procurement of Good and Services Without Standard Bidding Procedures Per R.A. 9184
R4B-AF-02 Request for Planning and Management Division Personnel Assistance on the Conduct of Site Validation, Monitoring, and Evaluation 
R4B-AF-03 Application for Leave
R4B-AF-04 Issuance of Travel Order  
R4B-AF-05 Issuance of Certificate of Employment
R4B-AF-06 Issuance of Service Record
Forestry Sector (External Services)
R4B-F-01 Application for Community -Based Forest Management Agreement (CBFMA) 
Wildlife  Sector (External Services)
R4B-W-01 Issuance of Local Transport of Wildlife, by Product and Derivatives
R4B-W-02 Issuance of Gratuitous Permit  
R4B-W-03 Application of Wildlife Certification  (Export/Import/Re-Export)
R4B-W-04 Processing and Issuance of Wildlife Farm/Collector's Permit 
Biodiversity Sector (External Services)
R4B-B-01 Request for Visit/Conduct of Research to Ursula Island Game Refuge and Bird Sanctuary (UIGRBS), Brooke's Point, Palawan 
R4B-B-02 Deputation of Environment and Natural Resources Officers (DENROs)  
R4B-B-03 Issuance of Certificate on Ecologically Safe and Sound Area  

 

Click to see procedure for filing of complaints